Vendor & Client Relations Specialist

Behind Your Design is looking for a Vendor & Client Relations Specialist to assist with key functions of our business, in addition to providing support to the organization. This full-time role is perfect for someone who enjoys variety, thrives on clear communication and task follow-through, and is eager to support the team by coordinating client orders, managing billing processes, and assisting with apparel and promotional product programs.

Needs to be highly detailed and somewhat of a perfectionist to enter details accurately.Must be excellent in time management, the ability to multi-task and prioritize work.Excellent verbal and written communication skills.

** Please apply on our website www.behindyourdesign.com/careers

Job Responsibilities:

Greet clients and customersAnswer phones/relay messagesRespond to general inquiriesHelp promote a company culture that encourages top performance and high morale in line with our core valuesIdentify and address problems and opportunities for the companyCustomer Service/SupportProvide support to the management teamPrepares quotes for clientsOrders products from vendorsMonitoring the progress/fulfillment of projects/ordersOrganizing vendor profiles, reports, invoices, contracts, and other financial files for easy accessPerforming billing and bookkeeping tasks:Process, prepare and record invoices and vendor bills.Verify, ascertain and determine the correctness of financial data.Prepare and maintain sales records with invoice and payment details.Track, record and maintain expenditure records with details.

Technical Skills:

Work Style: Ability to build consensus and relationships among clients and the team. Ability to work alone and also able to collaborate with the team.Experience: Previous experience in billing or client services is a plus, but not mandatory. We welcome enthusiastic individuals seeking hands-on experience.Communication Skills: Strong written and verbal communication skills are essential.Prioritizing: Experience in time management and multi-taskingTask Management: Ability to be a self-starter and finish tasks in a timely manner. The software we use to manage tasks is Asana, experience preferred but not required.Detail-Oriented: Strong attention to detail and organizational skills.

Benefits:

Full-time (Mon-Fri - 8:30 AM - 4:30 PM with working lunch)Paid Holidays64 Hours Paid Time Off (PTO)Increases to 128 hours (PTO) after 12 MonthsOpportunity for 401k Retirement MatchingSalary range, based on experience, starts at $40,000