Website Product Specialist

The Coordinator will interact with various departments using online tools as well as personal skills to better understand the company needs as well as requirements necessary to improve the workflow and product options available to customers on the site. • Analyze and coordinate product related activities. • Interpersonal skills when dealing with others • Comprehensive understanding of excel and research methods • Taking direction and completing tasks in a timely manner • Taking notes on all new projects and in meetings in order to follow up accordingly • Creating easy to understand workflow for projects assigned • Use logic and reasoning to identify solutions and obtain information from all relevant sources • Being aware of internal and external limitations and conditions and how that could impact the customer experience • Meticulous organizational skills • Keeping a written record of discussions with vendors to ensure all requirements are met • Deal directly with Quality Control to ensure products are top quality with minimal issues • Deal directly with vendors about product material options and availability • Updating our internal management tool, Smart Sheet to stay on track with projects as they are assigned. • Research products thoroughly to ensure it is represented and marketed correctly • Provide Shipping Weights and Rules for all in house products • Record details of issues with vendors or customer complaints and take actions to improve further • Communicate and coordinate with internal departments for product capability and availability • Always perform the duties in a professional, courteous and polite manner • Checking new products on staging to ensure each part of it functions correctly • Creating and following up on Jira based on the duties assigned to him • Attending meeting with relevant information or new ideas after discussed with manager to ensure goals and expectations are met each week. Experience • Degree in Business Management or Marketing • 3-5 years of experience in Marketing or Management • Experience in Product Development • Printing, Graphic Design and Website Design Experience About Us: GotPrint.com has led the industry with its web-based Global operations and began building a nationwide network of offset printing facilities to provide faster, more responsive service to our customers.